FREQUENTLY
ASKED QUESTIONS

What is direct-to-garment printing?

Direct to Garment (DTG) printing is a process of printing on textiles using specialized aqueous inkjet technology. DTG printers typically have a platen designed to hold the garment in a fixed position, and the printer inks are jetted or sprayed onto the textile by the print head. DTG typically requires that the garment be pre-treated with a PTM or Pre-treatment machine allowing for the following:

• Stronger bond between garment fibers and the pigmented inks

• Lays down loose fibers to provide for a smoother substrate

• Chemically reacts with the inks to promote drying and curing

Since this is a digital process the print is sharper and has a higher resolution, or DPI, than traditional printing methods such as screen printing. However, unlike screen printing, there is no long setup or clean-up process, and DTG has the ability to print just one single shirt for minimal cost.

Do we accept checks or purchase orders?

Yes we do! Please reach out to us before placing your order if you want to pay with a check or need to use a purchase order.

How long does it take to print my order?

After you place your order we will reach out to confirm all the details of your garments. Once we receive the artwork from you, we will print your order within 5-7 days depending on the number of garments in your order.

What file type will i need to supply?

Once you place your order, we will reach out to you for your artwork. We will need the artwork to be in a .png or .tiff file.

Can you design something to go onto my garments?

We do have an in-house graphic designer who can design logos, event graphics, and awards on a case-by-case basis. Price will vary dependent on artwork requested.